Privacy Policy

1. What We Collect

We collect personal information when you use our website or place an order:

  • Contact details name, email, phone number, billing and shipping address
  • Payment information processed securely by Shopify Payments, Klarna, or PayPal. We do not store card details
  • Order history products purchased, returns, and preferences
  • Account information if you create an account
  • Device and usage data IP address, browser type, and cookies
  • Marketing data usage insights collected through tools like Google Analytics and Meta Pixel

2. How We Use Your Data

  • To process and deliver your order
  • To provide customer support
  • To manage your account if you have one
  • To improve website performance and user experience
  • To send marketing emails if you opt in
  • To show relevant ads if you consent to cookies

3. Payment Providers

If you use Klarna, your details are shared with them to process your payment and check eligibility. Klarna handles your data under their own privacy policy.

4. Sharing Your Data

We only share data with trusted third parties:

  • Payment providers such as Shopify Payments, Klarna, and PayPal
  • Delivery services to ship your order
  • Analytics and marketing tools such as Google and Meta
  • Legal authorities if required by law

We never sell your personal data.

5. Cookies

We use cookies to:

  • Remember your preferences
  • Understand how you use our site
  • Show relevant ads if you allow marketing cookies

You can manage cookies in your browser or through our cookie banner.

6. Your Rights

You can:

  • Request access to your data
  • Request correction or deletion
  • Opt out of marketing emails at any time
  • Control cookie preferences

To make a request, contact us at contact@hallraiser.com

7. Security

We use industry standard security measures including HTTPS encryption and trusted third party services. While no system is completely secure, we take all reasonable steps to protect your data.

8. Changes

We may update this policy from time to time. Any changes will be posted on this page.

Contact

If you have any questions about this policy, email us at contact@hallraiser.com